Frequently Asked Questions

What are your business hours?

Monday - Thursday: 8:00am to 4:30pm Friday: 8:00am to 12:00pm We are CLOSED for lunch 12:00pm to 12:30pm

How do I set up direct deposit?

You will need to submit a Direct Deposit Application to our office with a voided check or a letter from your bank. The letter must provide your routing and account number. Your direct deposit will not be initiated unless you submit both documents. REMEMBER: Any changes to your banking information, including initial set-up, will not be effective immediately. It may take 2-3 payroll cycles to start, change or cancel. Unfortunately, we cannot set up direct deposit for employees that only provide respite services.

Your Partner in Self-Determination

We make navigating the world of Self-Determination easy.

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6300 Schade Dr.

Midland, MI 48640

Phone: 989-832-5400

Fax: 989-832-5404


Waiver Payroll Fax: 989-835-6208

Access our


Monday - Thursday  7:00 am to 4:30 pm


*CLOSED from 12:00 pm to 12:30 pm for lunch